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Frequently Asked Questions (FAQs) About Brandon Brook
All residents who purchase or rent a home in Brandon Brook are required to abide by the deed restrictions established by our Declaration of Covenants and our Supplemental Rules and Regulations (found under the "Documents" tab on the home page).
1. What do I need to do if I want to make changes to the exterior of my home or property?
All homeowners must submit an Alteration Application (previously called "Architectural Change Request" form) at least 30 days prior to making any change to the exterior of their home or property. Alteration Applications must be submitted electronically by registering an account at https://mcneilmsi.com/. If you do not have access to a smartphone or computer, you may contact McNeil Management Services to have one mailed to you by calling (813) 571-7100. The completed form must include uploaded attachments with all necessary items (i.e. survey, contractor sheets, photos, etc.) to McNeil Management. Your request will be reviewed by the Architectural Committee for compliance with community documents and you will be notified if your request is approved or denied. Do not begin any projects prior to approval.
2. Why did I receive a "violation notice" in the mail?
McNeil Management regularly inspects our community for violations of our community's governing documents. Such violations cover everything from small items like a dirty mailbox, trash cans left in view, weeds in plants beds, and lawns in need of mowing, to larger items like trees in need of pruning, homes in need of repainting, and fences in need of repair. If you receive a violation notice in the mail you are required to correct the specific violation in a timely manner and to maintain your property for continuous compliance. These rules are intended to maintain the property value of your home and your neighbors' homes.
3. What can I do if I see a violation or problem in the community?
If you see an issue you think is a violation on a property or common area, you can check our community documents online first to confirm it. Such issues can be submitted to McNeil Management by completing an Enforcement Request form online through the Homeowner Portal of their website by clicking on the form link. Some issues may not be actionable items by the HOA and should be directed to the appropriate agency (i.e. Sheriff's office, county office, TECO, etc.).
4. What do my HOA assessments pay for and do I have to pay them?
HOA assessments are required by every property to pay for the management and upkeep of the community. As a homeowner you must pay the semi-annual assessment amount set by the board of directors as described in the Declaration of Covenants, Conditions, and Restrictions (see "Documents" tab). An assessment notice is mailed to each owner of record prior to the due date. Late payments and non-payments are subject to late fees and legal action. If you are unable to make a timely payment, you must contact McNeil Management prior to the due date at (813) 571-7100. Payments can be made electronically by registering an account at https://mcneilmsi.com/.
5. Can homeowners attend HOA board meetings?
Yes, homeowners are welcome to attend all HOA board meetings. Signs are posted in the community to announce each upcoming meeting date, time, and location. The board will cover agenda items first and time permitting, homeowners will have an opportunity to ask questions or make comments at the end of each meeting.
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